Controller

• KILLTHEFRAME OÜ

• Registry code: 14735030

• Website: www.plateframes.eu

• Email: info@plateframes.eu

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What we collect

• Identification: first and last name.

• Contacts: email, phone, billing and shipping addresses.

• Order & payment meta: order ID, payment status, method, last 4 digits of card (if provided by the processor), IBAN for refunds if needed.

• Technical data: device/browser data, IP address, cookies (only where consented).

• Essential cookies may be used to operate the website and checkout. Optional analytics or marketing cookies are used only where consent is required and provided.

 

Why we collect (lawful bases, Art. 6 GDPR)

• Perform a contract: order processing, delivery, returns, support.

• Legal obligations: accounting, tax, consumer protection.

• Legitimate interests: fraud prevention, store security, service improvement.

• Consent: marketing emails, optional analytics/cookies.

 

Processors & recipients

• Payments: Maksekeskus AS (MakeCommerce), PayPal (Europe) S.à r.l. et Cie, S.C.A., Stripe Payments Europe, Limited.

• Logistics: Omniva, DPD and similar carriers.

• IT & hosting: Wix and related infrastructure providers.

• Accounting and legal service providers where required by law.

 

Transfers outside the EU/EEA

• Some processors (e.g., PayPal, Stripe, Wix) may transfer data outside the EEA.

• Such transfers are safeguarded by adequacy decisions or Standard Contractual Clauses.

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Retention

• Orders and delivery data: 7 years (accounting law).

• Customer service correspondence: 24 months.

• Marketing (with consent): until withdrawal of consent.

• Technical logs and security data: up to 12 months unless needed longer for incident handling.

 

Your rights

• Access, rectification, erasure, restriction, portability, objection, and consent withdrawal.

• To exercise: email info@plateframes.eu

• You also have the right to lodge a complaint with your local data protection authority. In Estonia, this is the Estonian Data Protection Inspectorate.

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Security

• We apply organizational and technical measures appropriate to risk (encryption in transit, access controls, backups).

 

Policy changes

• Updates appear on this page with a new “Last updated” date and apply from publication.

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KILLTHEFRAME OÜ processes all personal data responsibly and transparently.  
We never sell or share personal information with third parties for marketing purposes.

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